Supplier Cotton

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Supplier Cotton offers an extensive line of garment care products geared for common household use. They are Manufactured with, unique functions, exclusive design, economical pricing and most of all superior quality. This in turn, results in mutual benefit

Overview

Return Policy

Inventory Info	Usually 90% of products are in-stock at anytime
Drop Ship Fee	$5.00
Average Quantity In Stock	50 items per in-stock product
Average Product Discount	50%
Average Processing Time	2-4 business days to ship out & receive tracking numbers
Shipping Carriers	UPS

Only defective items can be returned with a RMA.
Return Merchandise Authorization number (RMA#) must be requested from Doba's Customer Service and is to be marked on the outside of the shipping box for product returns. This RMA# is valid for 15 days.
You must ensure that merchandise is returned to receive proper credit. Smartek does not track expired RMA#s.
Freight on merchandise being returned to Smartek to be prepaid.
Defective merchandise including original freight and handling fee will be credited upon receipt of merchandise to Smartek.
Credit will be issued within 30 business days upon receipt of merchandise to Smartek.
All returns must reference a Purchase Order Number for each line item listed. Carrier Loss, Damage/Pilferage
Claims for lost shipment, or damage must be reported to Doba's Customer Service within 30 days of delivery/expected delivery date. Packing materials should be saved. Carriers may require on-site inspection before the product can be returned. Mis-shipments, mis-billings, and shortages:
Shortages, mis-shipments and mis-billings must be reported to Doba's Customer Service within 30 days of delivery date/expected delivery date.
Mis-shipments are credited in full upon notification. Any incorrect product shipments will be temporarily invoiced for inventory purposes until the item is returned and credited. This credit will offset the invoice amount. Contact your customer to return the incorrect product.
Replacement product must be ordered again as a new order with a new order number Freight and handling charges will apply on the new order.
If orders are duplicated or excess merchandise is shipped, you must contact Doba's Customer Service and request an RMA#. Your customer should then be contacted and the second order should be refused or the excess merchandise returned, before credit will be given.
If it is proven that Smartek has made the error, a Returns Authorization Tag may be sent for your customer to return the product freight free. When the merchandise is returned, full credit will be given.

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Supplier Cotton