Table of Contents
Featured Article: Starting an Online Business in a Down Economy
By Jake Sabey, Education Specialist - Doba
(This month's featured article is taken from Entrepreneur.com)
Unless you have been frozen for about five years or so, you know that
the current state of the economy has definitely seen better days. As
online retailers, you can't help but have thoughts concerning the security
and success of your online retail business. This month's featured article
is taken from Entrepreneur.com,
where Melissa Campanelli, freelance writer, covers such thoughts in
her article, "Starting
an Online Business in a Down Economy." This article includes
beneficial information for any online business; no matter if you are
looking to start, starting right now, or are well on your way.
Visit Entrepreneur.com
to read "Starting an Online Business in a Down Economy"
in it's entirety, or click
here.
About the Author:

Jake Sabey is an eBay Certified Consultant and an Education Specialist
for Doba. Jake's educational strategies and methodologies help online
retailers meet and exceed their business-related goals. Prior to working
for Doba, Jake was a team leader, supervisor, and trainer for Toys R
Us, Sinclair Oil, SBC, and AT&T.
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Marketplace Spotlight: Are You "Green" on Green Movement
Terminology?
By Jeff Knight, Vice President of Marketplace - Doba
As consumers have become more socio-economic and environmentally conscious
in their selection of goods – retailers have had t adjust to a
new vocabulary. This month, I am going to reprint an article published
by supplier Azure on definitions of ‘green’, environmentally
friendly and socio-economic conscious definitions. Part two of this
series will discuss specific products and approaches to reselling products
to the green movement.
Green Glossary
1. Climate Change/ Global Warming Terms
- Cap-and-trade program: A regulatory program for
reducing the emission of greenhouse gases under which a limit (cap)
is set on region-wide emissions, which is allocated among emitters.
Emitters who reduce emissions to a level below their allotment may
sell (trade) their credit to another emitter who may need an extra
allotment to expand operations or for other reasons.
- Carbon Dioxide (CO2) Equivalents; Global Warming Potential
(GWP): The mass (typically in metric tons or grams) of carbon
dioxide that would provide the same greenhouse gas effect (see below)
as a given mass of another particular gas over a specified time, generally
100 years. The Global Warming Potential is a relative measure of the
potency of a gas to provide a greenhouse gas effect when compared
with carbon dioxide. For example, the GWP for methane is 21 and for
nitrous oxide 310. This means that emissions of 1 million metric tons
of methane and nitrous oxide, respectively, are equivalent to emissions
of 21 and 310 million metric tons of carbon dioxide.
- Carbon footprint: The total greenhouse gas (GHG)
emissions, typically expressed as carbon dioxide equivalents, caused
directly and indirectly by an organization or individual, or attributed
to a particular facility, product or activity. Direct emissions include
those from the organization’s own onsite processes as well as
from the fossil fuel combustion by its facilities and vehicles. Indirect
emissions include the portion of emissions from a utility-owned power
plant that is attributed to the electricity sold to the organization.
For products, indirect GHG emissions also include those associated
with the raw materials, components and related transportation provided
by suppliers and contractors.
- Carbon offsets: The act of mitigating ("offsetting")
greenhouse gas emissions by paying others for the emission reductions
they have achieved elsewhere. Offsets may be acquired through emissions
trading undertaken through a formal legal framework to meet emissions
reductions mandated by law-- such as those required in some countries
outside the US pursuant to the Kyoto Protocol treaty. More often,
however, carbon offsetting is a voluntary action by individuals or
companies typically handled through commercial or non-profit carbon-offset
providers. An example of a voluntary offset is when an individual
air passenger buys GHG reduction credits to make up for his share
of the GHGs emitted by the aircraft during the flight. Voluntary offsets
must be selected with care since some sellers are of questionable
repute. A wide variety of offset methods are being used to reduce
or avoid GHGs, including tree planting, renewable energy, energy conservation
and methane capture from landfills. Some critics object to carbon
offsets because they take the burden off individual emitters to achieve
their own GHG reductions. In addition, some experts have questioned
the net long-term benefits of certain types of offsets, such as tree
planting. Proponents of offsets claim that they lead to the most practical,
cost-effective approaches to reducing GHGs.
- Carbon neutral: An organization, building, facility,
product or activity may be declared "carbon neutral" if
its net emission of greenhouse gases is zero, taking into account
any applicable emissions offsets and trades.
- Greenhouse gas: The greenhouse effect is the rise
in temperature that the Earth experiences because certain gases in
the atmosphere (water vapor, carbon dioxide, nitrous oxide, ozone,
and methane, for example) trap energy from infrared radiation from
the sun. This phenomenon was first discovered and studied in the 1800s.
Without these gases, heat would escape back into space and Earth’s
average temperature would be about 60ºF colder. Because of how
they warm our world, these gases are referred to as greenhouse gases.
Under the Kyoto Protocol 171 countries (excluding the US) agreed to
regulate six greenhouse gases: carbon dioxide (CO2), methane (CH4),
nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons (PFCs),
and sulfur hexafluoride (SF6).
- Climate change: Climate change represents a change
in regional long-term weather patterns. These changes can be caused
by volcanoes and other processes on Earth, by external forces such
as variations in sunlight intensity, and more recently by human activities.
When scientists talk about climate change, their concern is about
global warming caused by an unprecedented build-up of atmospheric
greenhouse gases from human activities. Global warming can alter long-term
climate in a number of ways, including changing average temperatures
and rainfall patterns. It can also increase sea levels. These changes
may result in a wide range of impacts on plants, wildlife, and humans.
- Global warming: The increase in the average temperature
of the Earth's near-surface air and oceans in recent decades and its
projected continuation. The global average air temperature near the
Earth's surface rose over 1 °F during the 100 years ending 2005
as a result of the surge in the atmospheric concentration of carbon
dioxide, a key greenhouse gas, from 270 parts per million to approximately
375. Recent reports from the Intergovernmental Panel on Climate Change
(IPCC), a Nobel Prize-winning group of approximately 2000 climate
experts from around the world, say that most of this temperature increase
is very likely due to the increase in greenhouse gas concentrations
from human activity, including the burning of coal, gasoline and other
fossil fuels, and the destruction of forests which consume carbon
dioxide.
- VER (Voluntary Greenhouse Gas Emission Reduction) Credits:
VER credits are similar to Renewable Energy Certificates (see below),
however in this case represent a certain reduction in greenhouse gas
emissions achieved by one party but purchased and claimed by others
under a voluntary trading program.
2. Diversity Terms
- MWBE suppliers: Minority-owned and women-owned
business enterprises. These are companies where the operational control
and at least 51% of ownership is with one or more women or people
within a recognized minority (e.g., African-Americans, Hispanics,
Native Americans, Asian-Pacific Americans and Asian-Indian Americans).
Service-disabled veteran-owned businesses are sometimes included within
the meaning of MWBE or at least given the same preferences in procurements.
MWBE suppliers are classified as Tier 1 or Tier 2. Tier 1 suppliers
invoice the customer directly for the products or services sold to
them, although the transaction may sometimes be arranged or facilitated
by another, often larger general supplier. Tier 2 suppliers provide
their products or services on a subcontract basis to the general supplier
who in turn invoices the customer.
3. Energy Terms
- Energy Star label: Energy Star is a joint program
of the U.S. Environmental Protection Agency and the U.S. Department
of Energy that develops performance-based specifications identifying
the most energy-efficient product in a category. The Energy Star label
is now on over 50 product categories, including computers, major appliances,
office equipment, lighting, and home electronics. EPA has also extended
the label to cover new homes and commercial and industrial buildings.
(See http://www.energystar.gov/
)
- RECs (Renewable Energy Certificates): RECs, also
known as Green tags, Renewable Energy Credits, or Tradable Renewable
Certificates (TRCs), are tradable environmental commodities that represent
proof that 1 megawatt-hour (MWh) of electricity was generated from
an eligible renewable energy resource such as a wind or solar farm.
These certificates are registered and can be sold and traded, which
provides an added financial incentive to build renewable energy facilities.
The owner of the REC can claim to have purchased renewable energy,
even though the electricity generated by the facility is fed into
the grid at a location quite distant from the REC owner.
- Renewable energy: Energy generated from natural
resources, such as sunlight, wind, rain, tides and geothermal heat,
which are naturally replenished. Renewable energy includes solar and
wind power, hydroelectricity/micro hydro, and biomass, as well as
biofuels for transportation.
4. Green Building Terms
- LEED (Leadership in Energy and Environmental Design):
A program of the US Green Building Council that establishes standards,
rating systems and third-party certification for new and renovated environmentally
sensitive buildings. LEED construction is being adopted by many mainstream
builders as a way to reduce operating costs and enhance the reputation
of the owner.
5. Product Environmental Attributes and Terms
- Biodegradability: The extent to which a material
can be decomposed by naturally occurring biological agents, especially
bacteria. The European standard EN13432 considers a material biodegradable
if it breaks down by at least 90% to water, carbon dioxide and biomass
within 6 months. Most standards covering the term also set limits
for the amounts of heavy metals (e.g., mercury, cadmium, chromium,
lead, arsenic) that the material may contain and still be considered
biodegradable.
- Bio-based: A commercial or industrial product,
other than food or feed, that is made from renewable agricultural
(plant, animal, marine), forestry, or other biological products.
- Biomass: Living and recently living biological
material used as fuel or in industrial production. Biomass may include
biodegradable wastes but excludes organic materials, such as coal
and petroleum, that have been transformed by geological processes.
- Bioplastic: A form of plastic derived from renewable
biomass sources, such as hemp oil, soy bean oil, corn starch, pea
starch or microscopic biological organisms. This is in contrast to
traditional plastics that are derived from petroleum. Bioplastics
may or may not be biodegradable. Starch-based packing peanuts, polylactide
acid (PLA), poly-3-hydroxybutyrate (PHB) and Polyamide 11 (PA11 or
Nylon 11) are examples of bioplastics.
- Chlorine-free: Chlorine-free paper products come
in two types: totally chlorine-free (TCF) and process chlorine-free
(PCF). Totally chlorine-free refers to a virgin paper product that
is not bleached using any form of chlorine. Process chlorine-free,
sometimes also called secondarily chlorine-free (SCF), refers to recycled
paper that is bleached without using chlorine, but the original processing
method for the virgin product cannot be determined and may have involved
that substance. Oxygen, ozone and hydrogen peroxide are some bleaching
alternatives to chlorine. TCF and PCF should not be confused with
the deceptively named elemental chlorine-free (ECF), which is not
actually chlorine-free but bleached with chlorine compounds rather
than chlorine in its elemental form (chlorine gas). In the production
of paper, paper pulp is bleached to remove lignin, the natural tree
coloring, to make paper white. Chlorine or chlorine derivatives release
toxic chemicals, including dioxins and furans, during the paper bleaching
process. These toxic chemicals are discharged into the air and water,
contaminating the surrounding environment.
- Compostability: Under ASTM standards, this means
capable of being degraded by biological processes during composting
to yield carbon dioxide, water, inorganic compounds, and biomass at
a rate consistent with other known compostable materials, leaving
no visible, distinguishable or toxic residue.
- Durability: The expected lifetime of a product.
Generally, the longer the shelf life of a product, the less likely
it is to be disposed of as expired product before use.
- Energy efficient: For US Federal agencies, energy-efficient
products are those meeting or exceeding the energy efficiency recommendations
of the Department of Energy’s Federal Energy Management Program
or the criteria of US EPA’s Energy Star program.
- Environmentally friendly: Generally this term implies
that no significant harmful substances are contained in a particular
product or released during its production, handling, use or disposal,
and that natural resources are not consumed or destroyed in excessive
quantities in its production, transportation or use. In most cases,
this term is overly broad and should be avoided in product labeling
and marketing materials and replaced with more specific descriptions
of the environmental attributes being touted.
- Life Cycle Assessment (LCA): A comprehensive examination
of a product’s environmental and economic aspects and potential
impacts throughout its lifetime (lifecycle), from the extraction of
raw materials through transportation, manufacturing and use to eventual
disposal.
- Post-consumer waste (PCW) content and pre-consumer waste
content: See recycled content, below.
Product disassembly potential: The ease with which a product
can be disassembled for the maintenance, replacement, reuse or recycling
of its parts.
- Product stewardship; extended producer responsibility (EPR):
The idea that a manufacturer’s responsibility for its products
does not end upon delivery to the customer but extends from “cradle
to grave,” until the ultimate disposition of the product after
use. These terms encompass several different producer obligations:
(1) designing products to assure their safety and to minimize their
adverse environmental and social effects all along their lifecycle;
(2) assuming operational or financial responsibility for the take-back,
disposal, recycling, or other disposition of the product and its packaging
after use; (3) providing information to product handlers and customers
so that the product can be used and handled safely and in an environmentally
sound way; and (4) redressing any harm resulting from the proper use
of the product, as well as from product defects. While many consider
Product Stewardship and EPR to be synonymous, others claim that under
the former concept, the responsibility for product disposition is
not simply with the producer but is shared by all parties in the supply
chain-- from suppliers to producers, retailers, and consumers--as
well as by governments.
- Renewable resource: A raw material, such as wood
or paper, that is consumed and can be grown or otherwise renewed within
200 years. This is in contrast to a non-renewable resource, such as
petroleum or iron ore, that exists in a finite quantity and cannot
be reproduced by natural processes within that period.
- Reconditioned/ re-manufactured product: A product
that has been disassembled and reassembled in whole or part so that
the major components may be restored to "as new" condition.
- Recyclability: The extent to which programs are
established for collecting, separating or otherwise recovering waste
materials from a product for reuse, or for manufacture or assembly
of another product or package. A product is not recyclable if is not
practical to recycle it, either because it contains some non-recyclable
content that cannot be separated from the recyclable content, because
recycling programs for the product are not available to a substantial
majority of consumers or communities where the product is sold, or
for other reasons.
- Recycled content: The content of the material in
a product, often expressed as a percentage, that has been recovered
from waste generated either during the manufacturing process (pre-consumer
waste) or after consumer use (post-consumer waste or PCW).
- Reusability: The number of times a product may
be reused before it must be disposed of or have its component materials
reprocessed for recycling.
- SPI (Society of the Plastics Industry) Codes: Triangular
symbols with a numbers and letters typically found on the bottom of
plastic containers and products to identify the type of plastic resin
from which it is made, for purposes of facilitating material collection
sorting and recycling.
6. Paper and Forest Product Certification Programs
(For a detailed comparison of the below programs, see A Paper Buyer’s
Guide to Forest Certification Schemes at http://www.greenpressinitiative.org/documents/EEM%20Paper%20Buyer's%20Guide.pdf)
- Forest Stewardship Council (FSC): This is the gold
standard of forest product certifications—the most rigorous
and transparent one and the only major one supported by many large
social and environmental groups and a growing number of retailers
and industry.
- Sustainable Forestry Initiative (SFI): This program
extends to the US and some areas of Canada and is supported by major
American forest industry companies inasmuch as it is a mandatory certification
for members of the American Forest & Paper Association. SFI certifications
cover about 2/3 as many forestry acres as FSC or CSA.
Canadian Standards Association (CSA): This Canadian program
is supported by the Canadian forest industry. CSA certifications currently
cover about the same forestry acres as FSC.
- Programme for the Endorsement of Forest Certification (PEFC):
This worldwide program incorporates the above three certifications.
It is supported by the forestry industry and is included in some government
procurement standards but is opposed by some NGOs because it recognizes
SFI and CSA certifications that are less rigorous and transparent
than FSC.
7. Product Certification Programs Other Than for Paper and Forestry
Products
- ANSI/ BIFMA: Certification confirming that office
furniture meets the safety and durability standards of the Engineering
Committee of The Business and Institutional Furniture Manufacturer’s
Association, which are developed according to the procedures of the
American National Standards Institute.
- AP ACMI Nontoxic: Products bearing the AP (Approved
Product) Seal of the Art & Creative Materials Institute, Inc.
(ACMI) are certified by a medical expert to contain no materials in
sufficient quantities to be toxic or injurious to humans or to cause
acute or chronic health problems.
- Green Seal: General seal of approval confirming
that the product and its packaging meet Green Seal’s standards
for minimum environmental impacts.
- Energy Star: See above.
- Green-e: Certification confirming that a company
has purchased a qualifying amount of renewable energy or achieved
a certain reduction in greenhouse gas emissions.
- Green Guard: An Indoor air pollution certification
confirming that particular interior building materials, furnishings,
or finish systems do not emit indoor air pollutants in harmful quantities.
- Indoor Advantage: An indoor air pollution certification
by Scientific Certifications Systems (SCS) indicating that certain
workplace furniture emit no more than half of the threshold levels
for toxicity from the long-term exposure to volatile organic compounds,
as specified under standards of the California Office of Environmental
Health Hazard Assessment. Furniture that meets the Indoor Advantage
criteria will also qualify for credit toward a certification under
the LEED (Leadership in Energy and Environmental Design) standards
for commercial building interiors (see section 4 above) and satisfy
some of the criteria for BIFMA (see above).
- SCS Recycled Content: Certification by Scientific
Certification Systems (SCS) that a product contains at least a certain
percentage of post consumer and/or total recycled content.
- U.S. EPA Design for the Environment (DfE): Best-in-class
product certification confirming that a U.S. EPA DfE review team has
screened each ingredient in the product for potential human health
and environmental effects and that based on their scientific evaluation,
the product contains only those ingredients that pose the least concern
among chemicals in their class.
8. Green Sales and Marketing Terms
- Cause-related marketing: Marketing that associates
a company or its products with some social or environmental cause.
9. Green/ Socially Responsible Purchasing Terms
- California State Agency Buy Recycled Campaign (SABRC):
A joint effort between the California Integrated Waste Management
Board (CIWMB) and the Department of General Services (DGS) to implement
California state law requiring state agencies and the legislature
to purchase recycled-content products.
- Ethical sourcing, SA 8000: The evaluation, selection
and monitoring of suppliers that assures proper labor and human rights
practices along the supply chain. Social Accountability 8000 (SA 8000),
one of the most popular ethical sourcing standards, was developed
by the non-profit Social Accountability International (SAI). Over
400 sites have been independently certified under that standard.
- Environmentally Preferable Purchasing (EPP): Procurement
processes that base buying decisions on the environmental (and often
social) impacts of a product or service along with its cost, functionality
and other fundamental characteristics. The impacts are often assessed
along the lifecycle of the product.
10. Other Sustainability-related Terms
- Corporate Social Responsibility (CSR), Corporate Responsibility,
Corporate Citizenship: The obligation of a corporation to
its internal and external stakeholders to be economically, socially
and environmentally responsible in connection with its operations,
products and services. These terms often are used to mean the same
as Sustainability (see below), but at other times are interpreted
to exclude the internal economic responsibility of the organization
to remain financially viable—a key component of Sustainability.
- Environmental management system (EMS) standards, ISO 14001,
OHSAS 18001, ISO 9001: A management system involves a process
of continual improvement that proceeds in the following cyclically
repeating steps (often referred to as Plan-Do-Check-Act, or PDCA):
(1) a prioritization process is used to develop a policy and plan
for action (Plan); (2) action is taken to implement the plan and operate
under it (Do); (3) progress is measured, reported and analyzed to
identify gaps (Check); and (4) corrective and preventive actions are
taken and adjustments made to the policy and programs (Act). The most
widely used international environmental management system (EMS) standard
is ISO 14001. Other popular management system standards are ISO 9001
(quality management) and OSHAS 18001(the management of safety and
health).
- Green: A general description of products, services
or activities that are superior to others in enhancing environmental
benefits or minimizing environmental harm. The term is increasingly
being interpreted as extending to the social area as well.
- GRI (Global Reporting Initiative): The Amsterdam-based
global coalition of business, NGO, academic, labor, governmental and
other organizations, that establishes guidelines for what and how
organizations should publicly report on their sustainability performance.
The GRI Sustainability Reporting Guidelines are the most popular standards
of that type.
- NGO (non-governmental organization), CSO (civil society
organization): Any non-profit, non-governmental voluntary
citizens' group that is organized on a local, national or international
level for the purpose of providing some environmental or social advocacy
or other service. Examples include the Sierra Club, United Way, Amnesty
International, Red Cross, and Habitat for Humanity.
- Ozone depleting substances (ODS): Gases like Freon
that contribute to the depletion of the ozone in the stratosphere.
Ozone serves as a harmful air pollutant at ground level but in the
stratosphere it provides a layer of protection from gamma rays that
can harm plants and cause human skin cancer. An international agreement
called the Montreal Protocol banned the production of most ozone depleting
substances among developing nations. ODSs also happen to be potent
greenhouse gases.
- Pollution prevention: Actions that prevent the
generation of pollution or other waste, or that reduce the quantity
or degree of harm of waste prior to disposal or recycling. This may
be accomplished by an increase in efficiency in the use of raw materials,
energy, water, or other resources; by material substitution; by conservation
practices protecting natural resources; or by other measures.
- Socially responsible investing (SRI): An investment
strategy that aims to maximize both financial return and social good.
In general, socially responsible investors favor corporate practices
that are environmentally and socially responsible. One SRI strategy
is to buy stock in companies with poor social or environmental records
in order to pressure the company to improve; another is to avoid such
businesses as well as those involved in alcohol, tobacco, gambling,
and military equipment. The Dow Jones Sustainability Index and other
indexes of stock in socially responsible companies have been created
to appeal to SRI investors.
- Stakeholder: An entity or individual that can significantly
affect or be affected by an organizations activities, products, services
or decisions. A company’s key stakeholders would typically include
its employees (and labor unions), investors, customers, suppliers,
communities, and regulatory agencies, as well as interested NGOs.
- Sustainability, Sustainable Development, Triple Bottom Line
(TBL): Sustainable Development is a concept that was first
defined by the United Nations Brundtland Commission in 1987 as “meeting
the needs of the present without compromising the ability of future
generations to meet their own needs.” It entails the challenge
of meeting the Triple Bottom Line of economic, social and environmental
responsibility and performance. Some people consider the short-handed
term Sustainability to mean the same thing as Sustainable Development,
while others maintain that the former applies to an organization’s
focus on the TBL and the latter to the TBL at the global, regional
or societal level. Regardless of which term is used, in essence for
an organization it means demonstrating respect for life and other
living things and wisely using and managing natural and economic resources,
all for the purpose of achieving long term well-being for both society
and the organization itself.
About the Author:

As the Vice President of Marketplace, Jeff Knight is responsible for
all aspects of the merchandising strategy, supplier acquisition, and
vertical category management and fulfillment operations of Doba's marketplace.
Prior to Doba, Jeff was Director of Merchandising for Overstock.com
where he developed the growth and management of the Computer and Home
Office category. Jeff's background includes merchandising and technology
leadership roles at DealDeal.com and BCI International. He earned Bachelor
and Masters of Arts degrees in Communication from the University of
Wyoming.
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Member Q&A: Common eBay Errors within the Push to Marketplace Tool
By Kay Russon - Doba
We have received some concern regarding some errors received when using
Doba’s Push to Marketplace Tool. In this month’s Q&A,
I will discuss where these errors come from, what they mean, and how
to approach them.
When using and working through the steps of the Push to Market tool,
you may have received some errors on the last step of the push process.
The last step in the process requires you to click the "submit"
tab after agreeing to be responsible for all fees (from eBay) associated
with the listing. When clicking "submit", information (within
the push) is sent to eBay to verify a number of things in eBay's policies
and in your eBay account. If it finds a problem with your account or
if the listing is in violation of eBay policy, it stops the push and
creates an error. The error is then displayed within the Push to Marketplace
Tool, and does not allow the listing to be pushed until the errors are
fixed. The errors come directly from eBay, they are not Doba errors.
Below are the two most common errors and their fixes.
We are sorry but you must first create a seller account
This indicates that the account you have with eBay is not a seller’s
account but a buyer’s account only. The easiest way is to go to
eBay. Click on Help in the upper right corner. In the help search window,
type Create a sellers account. The first item on the list is "Creating
a Seller's Account," (Click on it). Go to the bottom and just above
step 3 click on Become a seller. That will bring up another window that
will ask you to sign in. Then just click on Become a Seller. Follow
the instructions until it asks what you want to sell. You may now exit.
The sellers account is now created. That will solve the problem described
in the error. You should then be able to push the items to eBay.
Title max length of 55 characters has been exceeded
The title of the item you are listing is more than the eBay limit of
55 characters. Go back to the individual item settings and click edit.
There is also the word edit right on the error page. Remove some of
the non-essential characters from the title to get below the 55 character
limit. Just below the title, the counter will tell you how many characters
you have to remove. Remove characters until the red warning disappears.
More Common eBay errors and their resolutions can be found in Doba’s
Education Center under Education, Articles, and then Selling on eBay,
or by clicking here.
We Want to Hear from You! Want to see your question
featured in the eNewsletter Member Q&A? Well we want to hear from
you! Please email education@doba.com
if you have any non-account related questions or topics you would like
us to write about. If you have questions concerning your Doba account,
such as billing, product or order questions, please search our knowledgebase
site content or contact our Customer
Support.
About the Author:

Kay “Papa” Russon is an eBay Certified Consultant,
Customer Service Team Lead, and technical liaison for Doba. His knowledge,
experience, and expertise assist retailers daily in running a successful
online business. Before Doba, Kay was a team leader, supervisor, trainer
and manager for World Support, Digital Equipment Corp., Digital Remote,
SBC, AT&T, Macromedia, Sun Microsystems, and Motorola and served
in the Army National Guard.
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Supplier Information: New Suppliers Added to the Doba Product
Catalog
Starting an online business is relatively easy. Making it a success
takes hard work and the right mix of products. To help you achieve your
business-related goals, we recently added new wholesale suppliers and
manufacturer to the Doba Catalog:
Esteves
- Manufacturer of all-natural health & wellness products carefully
developed and tested to ensure the highest quality care of your total
health and wellness.
Pierce
- Supplier of original children's lullabies and exclusive 'Precious
As Can Be' baby products.
Cocobolo
- Supplier of lightweight and easy to push reel-style lawn mowers, designed
and manufactured with superior craftsmanship and are truly the way to
a "green" lawn. With zero carbon emmisions this conscientious
gardening tool has experienced a resurgence in the home and garden market
place!
Buren
- Supplier of superior engineering, fashion designed bathroom and kitchen
hardware, plumbing fixtures and associated products.
Polk
- Supplier of genuine, brand name fragrances, skincare, candles, aromatherapy
and more at the lowest possible prices.
Hayes
- Supplier and leader in Kitchen Storage and Asian Cookware, made of
the best quality materials and craftsmanship available.
Arthur
- Supplier of products and collectibles such as, Norman Rockwell figurines
and ornaments, The Original Emmett Kelly Sr. Circus Collection, I Love
Lucy, Betty Boop, The Classic Movie Collection, The American Bird Collection,
and more.
Cleveland
- Distributor of environmentally friendly lawn care products. They are
an excellent and viable alternative to harsh chemicals too commonly
used by the U.S consumer. With little sacrifice, Cleveland's proven
performance leaves the user with a guilt free, toxic free experience
in achieving greener grass for an equivalent price!
Elvis
- Wholesale supplier of children's Halloween costumes, dress up, party
costumes, party favors, plush toys, spa products and accessories.
Howard
- (Recipient of the 2008 Macworld Award - Accessories) Pioneer and trend-setter
in the fashionable silicone products market, aspires to be the quintessence
of the industry with its amazing range of products.
Wilson
- Supplier specializes in Windows Mobile® hardware and software
solutions and services.
Rooney
- Supplier of products that have sudden surges in popularity, analyzing
thousands of products and displaying those that are truly hot.
Bishorn
- Manufacturer and supplier of high quality sporting goods.
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