In most cases, you can return items within 20 days from the ship date.
To qualify, simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, etc., and shrink wrap where applicable). The supplier must receive your item back within 30 days of when it was originally shipped it to you. Please allow 14 days from the time we receive your item to process your return.
For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item, less the original shipping fee and less a restocking fee of 15%. Generally, product exchange is not an option. For exchanges, simply place a duplicate order once the original is returned.
We cannot accept the return of certain items, including: swimming suits, undergarments, body jewelry, software, factory-sealed sports collectible sets, cigars, wines, and perishable products (food items, chocolates, plants & flowers). Other select items, as noted on the product detail page.
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