Every product comes with our 100% satisfaction guarantee. If you are not happy after initial inspection with quality, materials, or workmanship, Please fill out an RMA request to have your order returned for credit ONLY. A 25% restocking fee will be charged for all non-defective returns. The supplier must always have a model and serial number for their returns, if you could provide us with this by email or in your RMA request this would help the RMA process to go a little quicker. Returns must be received 15 days from ship date.
**This supplier does not reimburse for return shipping, no matter the reason (mis-shipment, defective, etc.). No call tags/return labels will be issued. The end buyer/member will be responsible for shipping back to the supplier.**
Ricoh Products
Warranty is a 1 Year Warranty through Ricoh.
We do not accept Returns on these products. Ricoh will solve end-user\\\\\\\'s problem.
Customer must have model #, serial #, problem & proof of purchase when calling.
Ricoh Tech Support # 1-800-RICOH38
Acer Products
RMA #\\\\\\\'s are only issued for DOA products within 15 days of purchase.
After 15 days, customer must contact Acer Repair direct for warranty.
Customer must have model #, serial #, problem & proof of purchase when calling.
Acer Repair - (800) 816-2237 - End User Support Line
Vizio Products
Warranty is 90 days through Vizio.
We do not accept Returns on these products.
Call Vizio Repair Hotline for Technical Support. If they are unable to fix the problem over the phone, they will issue a Repair Order.
Caller must state they purchased the product through Sun Enterprises when calling.
Vizio Repair - (888) 849-4623
Supplier Garnet currently has products available in the following categories: