Delayed in transit/No tracking info.
We will offer you full refund or send parts again (if you would like to)if there is no tracking information in 10 days after we shipped the item out and added tracking number exclude long holiday in China,such as Spring Festival.
Destroyed in transit
We will send you parts again (if you would like to) or full refund if the item is destroyed in transit ,no return.
Returned to sender(except case: wrong shipping address left on orders)
Delivered but not received
If there is no signature shipping service,we will ask the shipping service where the package they leave,if the customer still doesn't receive,full refund or replacement will be sent.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
We will send you parts again (if you would like to) or full refund if the item is in bad quality,no return.