Cat's Wooden House Indoor Feline Condo Toilet Litter Box Hideaway Beside Table Nightstand; Black

1) If the logistics has not been updated for more than 10 working days, the supplier will contact the courier to find out the reason, and urge the courier, refund or re-send goods. 2)From the time the label is created, if the shipping time exceeds 10 working days, we can negotiate to refund no more than 30% of the actual payment as an compensation, or the full amount will be refunded after the return of the free provided order. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.

If the package is damaged in transit, please be sure to provide pictures of the damaged product and the outer box, as well as screenshots of the product tracking. The supplier will complete the review within three working days.

1)If the goods are returned due to the supplier, the full amount will be refunded after returning the goods to the warehouse. 2)Returning goods without any reason is supported. If the goods are returned to the warehouse due to the retailer or customer, the payment for goods will be refunded after deducting the round-trip freight and 10% operation fee. 3)If the retailer needs to recall or change the address when the package picking is finished or already in transit, the retailer will be charged a fee based on the actual amount. Note: Since the package has been delivered to the logistics, the seller does not guarantee it will be successful to change the address, recall the package or other problems, and it will still be charged even it failed, please choose carefully.

If the order shows delivered on logistic website but not received: 1) If the delivered address is different from the shipping address left on the order and confirmed by the carrier it was delivered to the wrong address, the order will be fully refunded or replaced within 3 business days. 2) If the delivered address is the same as the shipping address left on orders, and suppliers will only provide proof of delivery, the refund request will be denied.

Provide the outer box containing the photo of the item number (required) and the photo of the product itself, video, customer email, etc. for the seller to verify. Note: The size of the product should be based on the dimensional drawing and description, and the measurement error within 2cm should be allowed. Due to light, display and other reasons, there may be a slight color difference between the picture and the actual product. The seller will not accept it if there is no exaggeration of product functions, no wrong description and no material error. Due to the operation problem of the distributor, the product description does not match the actual product, and the seller will not accept it.