Doba Purchase Order Status Descriptions

1. Awaiting Payment: The order is pending payment. If the purchase order is not paid immediately after being placed, the system will reserve it for 24 hours. If payment is not made within 24 hours, the system will automatically close the order. (For bank transfer payments, the order will move to the Unshipped status once the transferred funds are received and credited.)

2. Pending: For online payment orders, this status indicates that the Doba's risk control system is reviewing the order's security. If approved, the order moves to the Unshipped status. If not approved, the order is automatically refunded and the status changes to Closed.

3. Unshipped: Payment has been made and Dobahas pushed the order to the supplier. The supplier can view the order information and arrange delivery.

4. Closed: The order has been closed and refunded. This status means the supplier received the unshipped order information but was unable to fulfill it, and thus proactively closed the order and issued a refund.

5. In Transit: The supplier has arranged delivery and provided shipping information to the platform. The shipping details can be viewed in the order information.

6. Completed: The order has been completed.

7. In Refund: Orders with an ongoing refund request

      8. In Chargeback: Orders with an ongoing chargeback