YIBAI TREE
Shipping Origin:N/A
Freight Strategy:N/A
Our company is a Christmas tree factory integrating development, design, production and sales. Our main products are ordinary Christmas tree, pine needle Christmas tree, flocking tree, high-grade mixed tree, PE tree, Christmas cane, Christmas wreath, etc. We have a professional R & D technical team, super production scale and perfect quality management system. Through the unremitting efforts of all staff, our products are exported to the United States, Europe, Russia, the Philippines, Colombia and other countries.
Now, we follow the pace of the times, and set up e-commerce Department on the basis of the original new product R & D department, production department and sales department to better serve customers. We can provide personalized design according to the customer's preference, hope to have the opportunity to cooperate with you!
From now on, shipment will be resumed. Welcome to place an order！（2022-11-24）
- Return & refund application needs to be filed within 30 days from the delivered date.
- We support order cancellation before shipping.
- We don’t accept non-defective remorse returns.
- If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
- We can offer warranties to retailers in 30 days after the purchase of goods.
Delayed in transit/No tracking info.
If the delivery is delayed or the logistics tracking number cannot be found, we will compensate according to the actual situation.
Destroyed in transit
If the goods are damaged during transportation, we will resend or provide refund service accordding to the actural situation.
Returned to sender(except case: wrong shipping address left on orders)
If the goods are returned to our warehouse for logistic reason ,we will refund or provide return service accordding to the actural situation.
Delivered but not received
If the goods are delivered but not received, we will resend or provide refund service accordding to the actural situation.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
For all the quality issues above ,we will resend or provide refund service accordding to the actural situation.
