Zerofit USA
Shipping Origin:United States
Freight Strategy:Free Shipping & Variable Shipping
Zerofit USA offers various base layers as well as lifestyle clothing straight out of science fiction. Thanks to the Zerofit engineering ingenuity, you can now utilize your movements and keep warm when you wear any of these base layers. In addition to the warmth, you can expect greater freedom of movement compared to other products available in the market.
This brand utilizes a proprietary fabric made to promote insulation and 'friction heating.' Ultimately, products made out of this fabric allow you to enjoy having a warm shell on your body.
Science friction was coined as each move causes friction that, in turn, creates heat while wearing this gear. It gives the feeling that you are putting on a spacesuit that provides protection and agility all at once.
Participating in outdoor activities during the cold weather is now more comfortable and warmer than before. Get to know Zerofit USA and its amazing products and choose the gear that is best for you and your family.
- Return & refund application needs to be filed within 30 days from the delivered date.
- We support order cancellation before shipping.
- We accept non-defective remorse returns but will not provide a prepaid shipping label. And you need to pay for the repacking & restocking fees 0% of order price.
- If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
- We don't offer warranties to retailers.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 10 business days (from the time shipping label created in the logistics website):
The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement.
Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, with valid proof provided.
The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement.
Valid Proof: screenshot of damaged indication on logistic website
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to supplier’s warehouse:
The order will be fully refunded within 3 business days of the refund request unless the retailer has requested a replacement.
Delivered but not received
If the order shows delivered on logistic website but not received:
1) If the delivered address is different from the shipping address left on the order and confirmed by the carrier it was delivered to the wrong address, the order will be fully refunded or replaced within 3 business days.
2) If the delivered address is the same as the shipping address left on orders, and suppliers will only provide proof of delivery, the refund request will be denied.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided The order will be either replaced or refunded and the supplier may request the product to be sent back.
1) If the supplier requests the product returned, the product will either be replaced or refunded within 3 business days after product is returned.
Valid Proof: photos/video of issued goods and photos of package with label.
