Return & refund application needs to be filed within 30 days from the delivered date.
We support order cancellation before shipping.
We accept non-defective remorse returns but will not provide a prepaid shipping label. And you need to pay for the repacking & restocking fees 5% of order price.
If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
We can offer warranties to retailers in 30 days after the purchase of goods.
Delayed in transit/No tracking info.
Contact supplier with negotiations
Destroyed in transit
Full refund
Returned to sender(except case: wrong shipping address left on orders)
Contact supplier with negotiations
Delivered but not received
Contact supplier with negotiations
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories