QH FURNITURE
Shipping Origin:United States
Freight Strategy:Variable Shipping
QiHang Furniture Factory is located in Shandong Province, China, was established in 2010, with 200 employees and equipped with 10 production lines. 12-year experience of manufacturing OEM all kinds of panel furnitures. Such as pvc thermofoil furnitures, UV paint high gloss furnitures, melamine paper laminated furnitures.
Our current yearly capacity of container furniture is about 300*40HQ. To ensure product quality, all our production processes are strictly quality controlled, we use advanced equipment for production and all workers are well-trained with good working skills. our products are hot sell in china and more than 90% exported to more than 50 countries. Such as America, Southeast Asia, Middle East and Africa, Europe and so on. We persevere in the management of "credit and innovation", and we are willing to cooperate with all friends for mutual development. We warmly welcome friends from both at home and abroad to visit us and establish business cooperation with us.
- Return & refund application needs to be filed within 30 days from the delivered date.
- We support order cancellation before shipping.
- We don’t accept non-defective remorse returns.
- If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
- We can offer warranties to retailers in 15 days after the purchase of goods.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact [email protected] or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to sender, the buyer can request a full refund or a redelivery.
Delivered but not received
If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact [email protected] or contact us through the Doba account with Contact Message.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
When the buyer received the package and find products have quality issues, he/she can request a refund after return with photos or videos as a proof. If we accept the request, please make the return and upload the tracking within 15 days.
In this case we would issue a 100% refund to you after you return the products in good condition. If the buyer choose to replace the products, please return the products with the quality issues to the supplier's warehouse first. After the products are received and inspected, the replacement products will be shipped.
