V FOR VIBES
Shipping Origin:United States
Freight Strategy:Free Shipping & Variable Shipping
V FOR VIBES is one of the leading North American adult online-retailers of premier, elegantly crafted pleasure-devices and sex toys. Conceived by an all-female leadership team in 2019, V FOR VIBES has quickly dominated the high-end, luxury sex toy segment of the industry.
V FOR VIBES offers customers an incredibly wide array of high-end, vibe-lab approved adult products. This includes: toys, lubricant, protection and custom-crafted exclusive products. The key separator between V FOR VIBES and other adult online-retailers is the heightened product quality and discreet, luxury packaging which elevates products into being more than just 'sex toys' but actual statement pieces and wonderful gifts. An active social media following is supplemented by an enthusiastic community that has put forth rave reviews across the V FOR VIBES product line.
- Return & refund application needs to be filed within 30 days from the delivered date.
- We support order cancellation before shipping.
- We don’t accept non-defective remorse returns.
- If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
- We don't offer warranties to retailers.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 21 business days (from the time shipping label created in the logistics website):
The order will be fully refunded within 30 business days of the refund request unless the retailer has requested a replacement.
Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, with valid proof provided.
The order will not be refunded.
Valid Proof: screenshot of damaged indication on logistic website
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to supplier's warehouse:
The order will be fully refunded within 30 business days of the refund request unless the retailer has requested a replacement.
Delivered but not received
If the order shows delivered on logistic website but not received:
1) If the delivered address is different from the shipping address left on the order and confirmed by the carrier it was delivered to the wrong address, the order will be fully refunded or replaced within 30 business days.
2) If the delivered address is the same as the shipping address left on orders, and suppliers will only provide proof of delivery, the refund request will be denied.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided The order will be neither replaced or refunded and the supplier may not request the product to be sent back.
