Peremis
Shipping Origin:United States
Freight Strategy:Variable Shipping
At Peremis, your health and wellness are our priority. We believe living a healthier life starts with products you can trust. That's why we offer a wide selection of premium vitamins, supplements, personal care, beauty, and hair care products made with 100% natural ingredients and free from harsh chemicals, giving you a safer, more natural way to care for your body every day.
Whether your goal is to increase energy, support your immune system, improve digestion, manage your weight, or simply feel your best, Peremis provides high-quality wellness solutions to help you achieve your health goals with confidence. We carefully select our products to fit your lifestyle and support your journey to better health, inside and out.
Since 2020, Peremis has delivered trusted wellness products, exceptional customer service, and an enjoyable shopping experience. We're committed to helping you make healthier choices with confidence so you can look better, feel better,
- Return & refund application needs to be filed within 90 days from the delivered date.
- We accept order cancellation requests prior to shipment. (We will attempt to have the warehouse cancel the order, but successful cancellation cannot be guaranteed.)
- We conditionally accept non-defective remorse returns but will not provide a prepaid shipping label. And you need to pay for the repacking & restocking fees 0% of order price.
- If the item was delivered damaged or defective, you do not need to return them.
- We don't offer warranties to retailers.
Special Conditions for Non Defective Remorse Return policy
Non-Defective (Remorse) Returns:
Returns for reasons apart from damage or defect (such as change of mind or ordering error) are accepted within 90 days, provided items are unopened, unused, and in original packaging. Customers are responsible for return shipping costs. Opened, used, or unresalable items are ineligible for return.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 7 business days (from the time shipping label created in the logistics website):
1) The order will full refund within 3 business days since order refund requested.
2) The order will re-delivery within 3-5 business days as retailer's requests.
Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, with valid proof provided.
1) Order will full refund within 3 business days since order refund requested.
2) Order will re-delivery within 3-5 business days as retailer's requests.
Valid Proof: screenshot of damaged indication on logistic website
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to supplier's warehouse:
1) Order will full refund within 3 business days after the returned product being delivered.
2) Order will re-delivery within 3-5 business days after the returned product being delivered.
Delivered but not received
If the order shows delivered on logistic website but not received:
1) If the delivered address is different from the shipping address left on orders, and checked wrongly address the carrier delivered, the order will full refund within 3 business days/re-delivery within 5 business days as retailer's request.
2) If the delivered address is the same as the shipping address left on orders, and supplier will only provide proof of delivery.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided:
1) Suppliers request to return and refund:
Order will full refund within 3 business days after the returned product being delivered.
2) Suppliers request to return and re-delivery:
Order will re-delivery within 3-5 business days after the returned product being delivered.
3) Suppliers don't request return any more:
Order will full refund within 3 business days/re-delivery within 3-5 business days.
Valid Proof: photos/video of issued goods and photos of package with label.