Ora's Amazing Herbal
Available Item Count : 26
Shipping Origin : United States
Freight Strategy : Free Shipping & Variable Shipping
Estimated Processing Time : 3 Business Days
Average Delivery Time : N/A
Fulfillment : N/A
Refund Rate : N/A
Store Open Since : Jul 24, 2026
Average Processing Time : N/A
Shipping Origin:United States
Freight Strategy:Free Shipping & Variable Shipping
Ora's Amazing Herbal offers pure, trustworthy skincare. Our highly effective formulas combine science with time-tested herbal medicine to naturally soothe, protect, and heal your sensitive skin. Experience skincare crafted with real botanical healing.
- Return & refund application needs to be filed within 30 days from the delivered date.
- We accept order cancellation requests prior to shipment. (We will attempt to have the warehouse cancel the order, but successful cancellation cannot be guaranteed.)
- We conditionally accept non-defective remorse returns but will not provide a prepaid shipping label. And you need to pay for the repacking & restocking fees 0% of order price.
- If the item was delivered damaged or defective, you do not need to return them.
- We don't offer warranties to retailers.
Special Conditions for Non Defective Remorse Return policy
1. Products must be unopened and unused
2. Products must be in their original packaging
3. Products must be returned within 30 days after the package is marked. "delivered"
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 7 business days (from the time shipping label created in the logistics website):
1) A full refund will be processed within 3 business days after the refund is requested.
2) A secondary shipment will be processed within 3-5 business days if the retailer requests a replacement.
Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, with valid proof provided.
1) Order will be refunded within 3 business days if an order refund is requested.
2) A secondary shipment will be processed within 3-5 business days if the retailer requests a replacement.
Valid Proof: screenshot of damaged indication on logistic website, picture of damaged product upon arrival
Returned to sender(except case: wrong shipping address left on orders)
If tracking shows the order returned to supplier's warehouse:
1) Order will full refund within 3 business days after the returned product being delivered.
2) A secondary shipment will be processed within 3-5 business days if the retailer requests a replacement.
Delivered but not received
If the order shows delivered on logistic website but not received:
1) If the carrier delivered the package to the wrong address (i.e. not the address that was provided on the order) and the package is not recoverable, then the supplier will either
issue a full refund within 3 business days, or reship the order within 5 business days, depending on what the retailer requests.
Please note that if this delay is due to a mail forwarding service, a refund or replacement will not be processed.
2) If the carrier delivered the package to the correct address as written on the order form, then the supplier considers the shipment complete and will only provide proof of delivery.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
If the packages/goods ordered have issues (damaged/broken/stains/minor/scratch/poor quality/not as described/wrong item received, missing item etc.) , with valid proof provided:
1) If a refund is preferred, please request as such and it will be processed within 3 business days.
2) If a replacement is preferred, please request as such and it will be shipped within 3-5 business days.
Valid Proof: photos/video of issued goods and photos of package with label.